What great energy during our Insights Session Retail & AI, organized together with our Academic Director Retail and Analytics Robert Rooderkerk, and co-organizer Robin Zondag from Digital Sundai.

Retail and AI professionals, academics and some talented students came together for a work and lunch session in the Erasmus Data Collaboratory.

Proud to see representatives from the major retailers in NL sharing experiences, ideas, brainstorming, inspiring each other and having fun, together with new talent and our own retail experts.

The foundation for the session was the white paper based on research in collaboration with Marloes Slotboom. See the link in the comments below.

Key takeaways:
– not every organization shares the same data and AI maturity, but understanding which AI use cases add value along the customer journey can help prepare your organization for the next step.
– The opportunity for AI in retail is huge, also in areas like sustainability and especially customer centricity.

👉 We will be organizing another session for our retail community next year. Please let us know if you want to stay informed.

Also keep an eye out for the next ECDA Insights Sessions.

Erasmus University Rotterdam, Rotterdam School of Management, Erasmus University, RSM Alumni Relations Office, Sue Martin EUR Alumni